Privacy Policy
Effective Date: January 1, 2026
1. Introduction
This Privacy Policy explains how Retail Accounting Inc. (“we”, “us”, “our”), collects, uses, stores, and protects personal and business information when you use the Retail Accounting Software (the “Service”). We are committed to protecting your data and complying with the Jamaica Data Protection Act, 2020. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
The Service is operated by:
Retail Accounting Inc.
A business registered in Jamaica
Contact Email: support@retailaccounting.com
3. Information We Collect
3.1 Information You Provide
We may collect:
- Name
- Email address
- Business name
- Business contact details
- Retail operational data
- Accounting records you input
- Payment references or receipts (not bank credentials)
3.2 Automatically Collected Information
When you use the Service, we may collect:
- IP address
- Browser type
- Device information
- Usage logs
- Login timestamps
This data is used for security, performance, and auditing.
4. How We Use Your Information
We use your information to:
- Provide and operate the Service
- Generate reports and summaries
- Manage subscriptions and billing
- Communicate with you
- Improve platform functionality
- Comply with legal obligations
- Some users may access the Service on behalf of third-party businesses. Such users are responsible for ensuring they have proper authorization to access and process that data.
We do not sell your data.
5. Legal Basis for Processing (Jamaica)
We process your data based on:
- Your consent
- Performance of a contract (providing the Service)
- Legal obligations under Jamaican law
- Legitimate business interests (security, improvement)
6. Data Storage & Security
- Data is stored securely using cloud infrastructure (e.g. Firebase)
- Access is restricted by role-based controls
- Industry-standard security measures are used
- No system is 100% secure, but we take reasonable steps to protect your data
7. Data Sharing & Disclosure
We may share data:
- With service providers (hosting, email, payments)
- When required by law or court order
- To protect our legal rights
We do not share data with third parties for marketing purposes.
8. Payment Information
We do not store:
- Bank login details
- Card numbers
Payments are processed via:
- Direct bank transfer
- PayPal (where applicable)
9. Data Retention
We retain your data:
- While your account is active
- As required for legal or accounting purposes
After termination:
- Data may be retained for statutory obligations
- You may request deletion where legally permissible
10. Your Rights Under Jamaican Law
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (subject to legal requirements)
- Withdraw consent where applicable
Requests can be made via: support@retailaccounting.com
11. Cookies & Tracking
We may use essential cookies for:
- Authentication
- Security
- Platform functionality
We do not use invasive tracking or advertising cookies without consent.
12. Third-Party Services
The Service may integrate with third-party tools (e.g. cloud hosting, analytics). These providers process data according to their own privacy policies.
13. Children’s Privacy
The Service is intended for business use only and is not directed to individuals under 18 years of age.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the revised policy.
15. Contact Information
If you have questions or concerns about this Privacy Policy, contact: 📧 support@retailaccounting.com